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Privacy Policy for TheraFriend
Last Updated: 3/13/25

Firefly Applied Software ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how TheraFriend ("the App") collects, uses, and safeguards user information.

1. Information We Collect

TheraFriend is designed to provide a private and secure space for emotional support. To ensure user privacy, the App does not collect, store, or share sensitive personal data. Specifically:

  • We do not store user conversations.

  • We do not retain audio recordings or transcriptions.

  • We do not collect personally identifiable information unless explicitly provided during sign-up for subscriptions.

2. Subscription and Payment Data

If you choose to subscribe to TheraFriend, payment processing is handled through Google Play. We do not store or process your payment details—this is managed securely by Google Play’s payment system.

3. Google Sign-In

If you choose to create an account using Google Sign-In, we collect only the minimum necessary information, such as your email and display name, to manage your subscription and account access. We do not share this information with third parties.

4. Audio Processing

TheraFriend uses OpenAI’s Whisper API for speech-to-text transcription and OpenAI’s text-to-speech API for responses. Audio recordings are processed in real-time and not stored by the App.

5. Data Retention

User subscription data (such as remaining talk time) is stored securely and associated with your account. Conversation history is not retained beyond the active session.

6. How We Protect Your Information

We take industry-standard measures to ensure the security of your data, including:

  • Secure API communication.

  • No storage of private conversations or audio data.

  • Encryption and authentication protocols where applicable.

7. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services or legal requirements. We encourage users to review this page periodically.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Firefly Applied Software
Email: fireflyappliedsoftware@gmail.com
Website: www.fireflyappliedsoftware.com

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